The Central Bank of the Republic of Azerbaijan announced an expansion of its citizen reception arrangements by broadening digital channels on the myGov platform, covering both electronic submissions and advance booking for in-person meetings. Since April 2025, citizens have been able to send electronic applications to the central bank via myGov to support faster receipt and responses. The new feature is an online queue system integrated into myGov that lets users reserve a visit without going to the central bank in advance by entering the intended date, time and contact number under “New reservation”. On the appointment date, the citizen attends the relevant reception room, enters an SMS confirmation code into the queue system and receives a queue number that is used to arrange a meeting with the responsible staff member. Reservations can also be cancelled via the “Cancel reservation” section on myGov.
Central Bank of the Republic of Azerbaijan 2025-06-13
Central Bank of the Republic of Azerbaijan expands citizen reception with myGov e-applications and online queue booking
The Central Bank of the Republic of Azerbaijan has expanded its citizen reception arrangements by enhancing digital channels on the myGov platform. Since April 2025, citizens can submit electronic applications and book in-person meetings through an online queue system, allowing for efficient scheduling and management of appointments.