The National Credit Union Administration Board held its fourth open meeting of 2025 and received a briefing on artificial intelligence, covering current AI use cases in the credit union industry, a new AI resource page on NCUA.gov, and potential applications to support the agency’s internal operations. The briefing also addressed how the NCUA might provide regulatory and supervisory clarity as AI use evolves. The discussion referenced a May 2025 U.S. Government Accountability Office report recommending that the NCUA update its model risk management guidance. After reviewing existing guidance, the NCUA concluded that focusing only on model risk management would not provide timely, use-case appropriate guidance for the range of AI uses and noted that any new requirements would need to be established through the rulemaking process. Separately, the Board received an overview of the Office of the Ombudsman and briefings on post exam survey results, including 2024 observations and feedback from examiners and credit unions on exam procedures, and an update on the Central Liquidity Facility, including second quarter 2025 financial highlights such as membership trends, investment portfolio performance, operating and budget trends, and near term objectives. NCUA Chairman Kyle Hauptman encouraged credit unions and other stakeholders to submit AI feedback through Ask NCUA.
National Credit Union Administration 2025-07-24
National Credit Union Administration Board reviews artificial intelligence in credit unions and says any new AI requirements would need rulemaking
At the National Credit Union Administration Board's fourth 2025 meeting, AI use cases and potential regulatory clarity were discussed. The Board reviewed a U.S. Government Accountability Office report suggesting updates to model risk management guidance for AI. Updates on the Office of the Ombudsman, post-exam survey results, and the Central Liquidity Facility's financial performance were also provided.