The Jersey Financial Services Commission has warned the public about a scam targeting Jersey residents in which callers falsely claim to be HSBC and seek personal and banking details. The Commission confirmed that the phone number used in the cold-calling campaign is not associated with HSBC and cautioned that scammers may use other numbers while impersonating HSBC or other financial institutions. The alert forms part of a broader warning about increasing scams and unauthorised business, with criminals posing as local professionals, government authorities, financial regulators, well known organisations, or even friends and family. The Commission said these approaches may use real names, cloned websites, copied branding, and AI generated images or voices. It urged consumers to verify firms through official channels, including HSBC’s own contact points and the JFSC’s registers, avoid sharing passwords, PINs or banking information, and report suspected scams to the JFSC, the police, and their bank if a payment has already been made.
Jersey Financial Services Commission2026-05-22
Jersey Financial Services Commission warns of HSBC impersonation scam targeting Jersey residents
The Jersey Financial Services Commission has warned of a scam targeting residents in which callers impersonate HSBC and seek personal and banking details using unauthorised phone numbers. The alert forms part of a broader warning about rising scams and unauthorised business, with criminals impersonating local professionals, authorities, regulators and well-known organisations using cloned websites, copied branding and AI-generated content. The Commission urged consumers to verify firms via official channels, avoid sharing sensitive information and report suspected scams to the Commission, police and their bank.