Indonesia's Financial Services Authority (OJK) has obtained ISO 9001:2015 certification for the quality management system covering its supervision, licensing and regulation of the insurance, guarantee and pension fund sectors. Independent certification body SGS United Kingdom Ltd issued the certification. The standard emphasizes a process approach, risk management, performance evaluation and continuous quality improvement. Certification carries responsibility for maintaining consistent working processes and undergoing periodic independent evaluations to identify areas for improvement and assess the effectiveness of the quality management system.
Indonesia's Financial Services Authority obtains ISO 9001:2015 certification for insurance, guarantee and pension fund oversight
Indonesia's Financial Services Authority (OJK) received ISO 9001:2015 certification covering quality management in its insurance, guarantee and pension fund supervision, licensing and regulation. The framework emphasizes risk management, performance assessment and continuous improvement, supported by periodic independent evaluations.