Mexico’s National Commission for the Protection and Defense of Financial Services Users (CONDUSEF) has warned of possible impersonation involving STRATIUM MÉXICO and FINANCIERA GMX. The alert concerns suspected misuse of the firms’ names and information in loan offers and debt collection, prompting recommendations to verify institutional details before sharing personal information, borrowing or making payments. STRATIUM MÉXICO reported receiving a complaint about alleged collection activity for a loan purportedly issued by the firm. Its business instead focuses on lending to referred legal entities, not the general public. FINANCIERA GMX reported that its website had been hacked and was displaying information unrelated to the firm, including offers of consumer loans outside its registered product range. The website lists a Mexico City address and a presence in several states, whereas the firm identified its location as Yucatán and confirmed that it has no other branches. Consumers should check that financial institutions are registered in CONDUSEF’s SIPRES register and that their details match those provided, then confirm information through official institutional channels. The recommendations also warn against transfers to personal accounts, payments before signing a formal contract and advance fees to release, process or activate a loan.
Mexico’s National Commission for the Protection and Defense of Financial Services Users warns of suspected impersonation of STRATIUM MÉXICO and FINANCIERA GMX
Mexico’s financial consumer protection authority, CONDUSEF, has warned of suspected impersonation involving STRATIUM MÉXICO and FINANCIERA GMX. The cases concern a debt collection complaint involving STRATIUM MÉXICO and a reported hack of FINANCIERA GMX’s website, which displays unrelated loan offers and incorrect location information. Consumers should verify firms’ details in CONDUSEF’s SIPRES register and through official channels, and avoid advance loan fees or transfers to personal accounts.