The Financial System Supervisory Authority of Bolivia (ASFI) reported that financial institutions received 1,201 complaints about unrecognized digital transactions from January to September 2026, compared with 524 in the same period of 2025. In response, it is strengthening supervision of institutions’ security measures and promoting fraud prevention through a consumer awareness campaign.
Supervisory checks cover authentication, protection of confidential information and transfer limits. They also examine systems for detecting suspicious transactions, issuing alerts and applying preventive blocks where appropriate. Scammers use fake messages, calls, websites and QR codes to obtain confidential information or induce transfers.
The prevention campaign uses social experiments involving QR codes and offers to multiply money to demonstrate how scammers exploit trust. Consumers are advised to verify the recipient’s name, amount and transaction details before confirming a QR payment. Anyone identifying a transaction they did not make should immediately contact their financial institution through official channels and request the blocking of compromised access, credentials or cards.