The French Financial Markets Authority's mediator has published a case note explaining that mutual or cooperative bank shares held in an equity savings plan, or Plan d’Epargne en Actions, can hinder a holder’s instructions to transfer or close the plan. The core issue is that these unlisted shares are redeemed under the mutual bank’s statutes, often only during a limited annual window, and they cannot be transferred from one institution to another. In the case described, a client asked to close her PEA in January 2026, but her bank told her the closure could not be completed before June because the plan contained only mutual bank shares that were normally redeemable once a year, with requests submitted before May 31. The bank later told the mediator that its statutes also allowed an exceptional redemption when a PEA is closed, outside the normal timetable, but that option had not been presented by the adviser and was no longer available by the end of April because transactions in the shares were blocked ahead of the general meeting and the subsequent interest distribution. The bank acknowledged shortcomings in handling the request and said it had reminded the branch of the applicable procedures. The mediator said investors holding such shares in a PEA should check the redemption rules in the relevant statutes or ask their branch about the timetable, deadlines and any exceptional exit routes before seeking a transfer or closure. Banks, in turn, should ensure advisers provide clear and accurate information on redemption conditions, including any derogatory sale options available in those situations.