The Superintendency of Banks of Panama issued Agreement No. 4-2025 amending the transparency guidelines for information provided to consumers on the use of banking products and services. The changes update Articles 6 and 9 of Agreement No. 1-2011, with a focus on strengthening disclosures in the context of special sales or promotional fairs. Under the revised framework, banks must send a reiterative notice to customers at least two months in advance regarding the charging of the renewal commission on mortgage loans. Agreement No. 4-2025 enters into force on 2 January 2026.
Superintendencia de Bancos de Panama 2025-06-25
Superintendency of Banks of Panama amends bank transparency rules and requires two-month advance notice of mortgage renewal commissions
The Superintendency of Banks of Panama issued Agreement No. 4-2025, amending transparency guidelines for consumer information on banking products and services. The updates to Articles 6 and 9 of Agreement No. 1-2011 enhance disclosures during special sales or promotional fairs. Banks are required to notify customers at least two months in advance about renewal commission charges on mortgage loans.