The Financial Superintendence of Colombia has launched Protégete de los fraudes, a new section on its website that explains how common fraud schemes are used to steal consumers' money and information. The tool is aimed at helping financial consumers identify warning signs and respond to fraud attempts, with particular emphasis on scams that have grown alongside the digitalization of financial products and services. The content explains how criminals operate through phishing, smishing and vishing, as well as identity theft, friendly fraud and cambiazo, a scam commonly seen at ATMs and payment points. It also gives practical prevention advice, including buying only from official sites, using only official channels of a financial institution for transactions or authorizations, and avoiding suspicious links sent by email, text message, chat, social media or apps. The site also sets out what victims can do next, including how to report fraud and which legal tools may be used, with references to the National Police through CAI Virtual and the Office of the Attorney General.
Superintendencia Financiera de Colombia2026-06-11
Financial Superintendence of Colombia launches anti-fraud information hub with guidance on phishing and scam reporting
The Financial Superintendence of Colombia has launched a new online anti-fraud resource for financial consumers. It explains common scams including phishing, smishing, vishing, identity theft and ATM or payment-point fraud, and gives prevention and reporting guidance. The material also directs victims to the National Police and the Office of the Attorney General for complaints.