The Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan published an explainer on personal credit ratings issued by credit bureaus under Kazakhstan’s law on credit bureaus and the formation of credit histories. It outlines what the score is, what affects it, and how banks and microfinance organisations may use it when considering credit applications. The personal credit rating is described as an automatically calculated score based on a borrower’s credit history records and other personal data, with drivers including the presence of overdue days, the number of active loans, and whether debts have been transferred to collectors. The agency stresses that the rating is informational and that a high score does not guarantee loan approval because lenders use different scoring models, including proprietary algorithms; financial institutions are also required to assess a customer’s ability to repay before lending. Where the rating is low, banks and microfinance organisations have the right to refuse credit, and lending remains the creditor’s right rather than an obligation, even if there are no payment delays. The explainer also sets out practical steps for borrowers, including paying instalments on time (ideally 5–7 business days before the debit date), using early repayment while ensuring it is correctly recorded and obtaining confirmation of full repayment, and engaging with creditors if payments are missed; it notes that a unified legal regime for the settlement of problematic debt has applied in Kazakhstan since 1 October 2021. Kazakhstan citizens can obtain their credit rating free once per year via the relevant online portal, through the First Credit Bureau website or app, or in person at the State Credit Bureau, the First Credit Bureau, Public Service Centres or Kazpost branches with an identity card.

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