The Riksbank published an update on widespread problems affecting cash withdrawals and deposits at Bankomat ATMs, with up to 30 percent of machines closed. It is in ongoing dialogue with Bankomat and noted that the Swedish Post and Telecom Authority has supervisory responsibility for ensuring that cash-service availability meets current legal requirements. Bankomat attributes the disruptions to start-up problems following its gradual takeover of operations from Loomis in the first half of 2025 and expects the issues to persist for some time, with no clear end date. The Riksbank advised cash users to check Bankomat’s website and map tool for working ATM locations and highlighted alternative ATM options from Kontanten, ICA Bank and Forex.
Riksbank 2025-07-03
Sweden's Riksbank flags persistent Bankomat ATM disruptions and directs the public to availability information
The Riksbank reported significant disruptions in cash withdrawals and deposits at Bankomat ATMs, with up to 30% of machines closed due to operational issues following Bankomat's takeover from Loomis. The Swedish Post and Telecom Authority is responsible for ensuring cash-service availability compliance. The Riksbank advises users to consult Bankomat's website for operational ATMs and consider alternatives like Kontanten, ICA Bank, and Forex.