The Singapore Police Force (SPF), Monetary Authority of Singapore (MAS), Infocomm Media Development Authority (IMDA) and Government Technology Agency of Singapore (GovTech Singapore) announced a new facility restriction framework that will restrict scam mules’ access to services that can be exploited to facilitate scams, spanning financial, telecommunications and Singpass/Corppass services. The non-exhaustive restriction set includes limits on banking services used to move scam proceeds, covering digital banking (internet and mobile banking), card-based transactions and automated teller machine services, as well as a prohibition on subscribing to new mobile lines. It also includes restrictions on access to existing Corppass accounts and limits on using Singpass to register for higher-risk services such as bank account opening. Measures may be imposed on people who have been warned, issued composition sums, prosecuted or convicted of mule-related offences, and on individuals under investigation who are assessed to be at risk of further facilitating scams; the specific restrictions and duration will be calibrated to the risk posed, taking into account basic financial and communication needs. The release also cited 19,665 scam cases and SGD 456.4 million in losses in the first half of 2025, and reported that nearly 15% of telephone line subscribers who allowed their lines to be used for scams were repeat mule offenders (over 11,000 lines), alongside an increase in scam lines registered by corporate entities. Implementation will begin in October 2025 with banking-service restrictions and the ban on new mobile-line subscriptions; SPF will notify affected individuals and handle appeals. Restrictions on Corppass and Singpass will take effect in a later phase.

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