Dominican Republic's Superintendency of Banks published an update on the domestic financial system and its supervisory agenda, pointing to continued sector growth alongside expanded access to credit and increased consumer redress. As of end-July 2025, the financial system reported assets above RD$4 trillion, with a credit portfolio rising from RD$1.3 trillion to RD$2.3 trillion and 2.6 million people having access to credit, up by 622,000 over five years. System metrics cited included a solvency ratio of 18.4% as of June 2025 versus a 10% regulatory minimum and a delinquency ratio of 1.94%. The update also highlighted 86 regulatory measures aimed at operational efficiency, digitalisation and user protection, including remote opening and closure of financial products, basic savings accounts for individuals and MSMEs without an optimal history, and a strengthened Office of Services and User Protection. On consumer protection, 26,734 complaints were handled with 66% outcomes favourable to users, resulting in RD$634 million in refunds, while the ProUsuario app reported more than 450,000 active users; the Dinero Busca Dueño programme returned RD$342.6 million to more than 2,600 depositors from inactive institutions operating between 1989 and 2001. The release also described an ongoing institutional transformation programme covering governance, technology, processes and staff development, referenced international certifications, and noted regional recognition for its SIMBAD statistics platform. It added that the International Monetary Fund has highlighted advances in consumer protection and the approval of a new operational risk framework.
Superintencencia de Bancos de la Republica Dominicana 2025-10-07
Dominican Republic's Superintendency of Banks reports 86 regulatory measures and RD$634 million in consumer refunds
The Superintendency of Banks of the Dominican Republic reported financial sector growth, with assets over RD$4 trillion and a credit portfolio increase to RD$2.3 trillion by July 2025. The update highlighted 86 regulatory measures for efficiency and consumer protection, including digitalisation initiatives and a strengthened Office of Services and User Protection. The International Monetary Fund recognized advances in consumer protection and the approval of a new operational risk framework.