The State Bank of Vietnam published a report on a Hanoi workshop on “Women in Banking integrating with the digital transformation process”, where Deputy Governors Dao Minh Tu and Pham Tien Dung reviewed progress in banking-sector digital transformation and discussed workforce implications, including risks of gender imbalance in technology-intensive roles without adequate support. Speakers linked the sector’s digitalisation results to legal and policy work, stating that reforms to the regulatory framework are a key enabler alongside investment in digital infrastructure, new digital banking models and innovation, with parallel emphasis on cybersecurity, safety and protection of customers’ legitimate rights. The update highlighted market metrics including rapid growth in digital payments during 2016–2024, with average annual growth in transaction volumes of 52% via internet and 88% via mobile, and in transaction values of 36.5% via internet and 109% via mobile, alongside 204.5 million personal payment accounts and 87.08% of the adult population holding a payment account. Against this backdrop, the SBV noted women account for 58% of banking staff and flagged potential barriers such as limited access to training in data, programming and analytics and work-life pressures, while participants also shared bank-level examples of digital initiatives and operational digitisation progress.
State Bank of Vietnam 2025-03-07
State Bank of Vietnam reviews banking digitalisation gains and highlights policy support needs for women in the transition
The State Bank of Vietnam reported on a Hanoi workshop about integrating women in banking with digital transformation, highlighting gender imbalance risks in tech roles. The report emphasized regulatory reforms, digital infrastructure investment, and cybersecurity in driving digital banking growth, noting significant increases in digital payment transactions from 2016 to 2024. Women constitute 58% of banking staff but face barriers like limited training access and work-life pressures.