Zimbabwe Insurance and Pensions Commission reports 100 percent statutory compliance and four of five strategic targets exceeded

At its 8th Annual General Meeting, the Zimbabwe Insurance and Pensions Commission reported that it had completed its 2021–2025 Strategic Plan with four of five strategic outcomes exceeding target and 100 percent statutory compliance. The commissioner’s report for the year ended 31 December 2025 also pointed to stronger governance, administration and regulatory capability. In remarks delivered at the meeting, Finance Minister Mthuli Ncube commended the commission’s institutional transformation over the past five years, citing the rollout of risk-based supervision, IFRS 17, Zimbabwe-specific mortality tables and the Regulatory Sandbox. Reported operating metrics included a fall in staff turnover to 1.4 percent from 12 percent in 2020 and an increase in client satisfaction to 72 percent from 60 percent in 2024. The commission also highlighted improvements in pension benefits and industry compliance through stronger enforcement measures, enhanced governance frameworks and investment performance monitoring, alongside market-development initiatives in microinsurance, micropensions, agriculture index-based insurance, consumer education and the inclusion of insurance concepts in the school curriculum. External auditors issued an unqualified opinion on the commission’s financial statements for the year ended 31 December 2025. As it moves into its 2026–2030 Strategic Plan, the board said the commission had strengthened its financial position, governance systems and regulatory capabilities for the next phase. In the same AGM context, government reiterated its commitment to work with stakeholders to finalize pre-2009 compensation.