The Financial Superintendency of Colombia published a briefing on its participation in a regional webinar on financial and digital inclusion, setting out planned work to broaden access and usage of financial services. The Financial Inclusion Group is preparing a study on the preferences and needs of the ‘silver’ population (people over 50) and plans to publish an updated document with guidelines on fair and equitable treatment for diverse population segments. The regulator highlighted two practical inclusion gaps: expanding access to credit, which it put at 35%, and increasing the use of financial products by leveraging new technologies. The forthcoming fair-treatment guidance is intended to cover segments including LGTBIQ+ consumers, people with disabilities and the silver segment, alongside a renewed push for cross-cutting financial education. The remarks were made in a webinar held as a lead-in to the III Congress of Sustainable and Inclusive Banking scheduled for 14 and 15 May in Santo Domingo, Dominican Republic.