The Monetary Authority of Singapore urged insurance professionals in remarks to Singapore College of Insurance graduates to prioritize trust, continuous learning and customers’ interests as the sector responds to a more complex risk environment. Professionals should design suitable products, explain them clearly, support customers through claims and improve how the industry manages emerging risks. The remarks highlighted climate change, cyber threats, geopolitical disruption, aging demographics, medical inflation and artificial intelligence as forces reshaping insurance. They also underscored the sector’s role in absorbing losses, noting that Singapore’s life and health insurers paid SGD 5.79 billion in claims and maturity payouts in the first quarter of 2026, while general insurers paid SGD 1.8 billion in claims in 2026.
2026-08-20Monetary Authority of Singapore
Monetary Authority of Singapore calls for trustworthy, skilled and customer-focused insurance professionals
The Monetary Authority of Singapore called on insurance professionals to remain trustworthy, continually upgrade their skills and put customers’ interests first. The remarks emphasized the need for sound products, clear explanations and effective claims support as climate, cyber, demographic and technological risks reshape the sector.