The Insurance Regulatory and Development Authority of India issued instructions to all insurers, including life and standalone health insurers, to mobilize resources and expedite claims arising from the natural disaster and subsequent flooding in Sivasagar, Charaideo, Jorhat and Golaghat. Insurers should promptly engage surveyors, loss adjusters and investigators to support affected policyholders and accelerate settlements. Each insurer should immediately nominate a senior executive and notify Assam’s chief secretary. Districts with large claim volumes must have a designated District Claims Service Head whose contact details are publicized. Insurers should also provide support through 24-hour helplines and district-level claims desks with delegated settlement authority, make claim or interim payments as soon as possible, and encourage electronic correspondence.
Insurance Regulatory and Development Authority of India2026-08-04
Insurance Regulatory and Development Authority of India directs insurers to fast-track Assam disaster claims in four districts
The Insurance Regulatory and Development Authority of India directed all insurers to fast-track claims from the natural disaster and subsequent flooding in four Assam districts. Insurers should mobilize claims personnel, establish district-level support and oversight, and make claim or interim payments as soon as possible.