China's State Administration of Financial Regulation, together with the People's Bank of China and the China Securities Regulatory Commission, held the second joint meeting on supervision of financial consumer and investor protection in Beijing. The meeting reviewed 2025 work, the operation of the liaison mechanism, trends in financial-sector complaints, and cross-market consumer protection issues. The authorities set out plans to keep the coordination mechanism active through regular joint meetings and liaison consultations, joint consumer-protection policy documents, coordinated publicity and education, and routine supervisory information sharing. They also called for full provincial coverage and extension to grassroots level, closer work with agencies outside the financial regulators including the Supreme People's Court, the Ministry of Public Security and the State Administration for Market Regulation, and stronger coordination on complaint-source governance, diversified dispute resolution and cross-market consumer-protection cases. Financial institutions were urged to embed consumer and investor protection requirements across operations and management, with whole-chain and whole-process controls and clearer accountability.
China Banking and Insurance Regulatory Commission 2026-02-13
China's State Administration of Financial Regulation convenes second joint meeting with the People's Bank of China and the China Securities Regulatory Commission on consumer and investor protection
China's State Administration of Financial Regulation, the People's Bank of China, and the China Securities Regulatory Commission held a joint meeting in Beijing to review 2025 efforts on financial consumer and investor protection. They plan to enhance coordination through regular meetings, policy documents, and information sharing, while urging financial institutions to integrate protection requirements comprehensively.