The Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan, together with the First Credit Bureau, has launched Finkelisim.kz, a single-window digital platform for mediation-based collective settlement of overdue unsecured consumer loans. Operating from July 1, 2026, the service is aimed at borrowers with debts to multiple banks, microfinance organizations or collection agencies, allowing them to submit one application covering all creditors instead of approaching each creditor separately. The platform automatically gathers information on all relevant debts and can produce a unified repayment schedule for up to five years, extended to up to seven years for socially vulnerable groups and recipients of targeted social assistance. Participation is free for borrowers apart from mediator services, and those costs will be covered by the bank and microfinance ombudsmen until January 1, 2027. Access is limited to borrowers with overdue debt of at least 90 calendar days to two or more creditors, total debt of 150 to 1,600 monthly calculation indices, equivalent to KZT 648,750 to KZT 6.92 million in 2026, and no court acts, notarial enforcement writs or other compulsory enforcement measures. Excluded debts include mortgages, auto loans, business-related bank loans and microcredits, fraudulently obtained loans, loans already subject to certain deferments or mediation agreements, and debts already in solvency restoration or bankruptcy procedures. Applicants must complete registration including biometric identification, after which the platform checks eligibility automatically and creditors verify balances before documents are sent for signature. Borrowers have 72 hours to sign, after which creditors suspend collection on included loans and payments are made through the platform. If the signed terms are breached, creditors may resume collection after 40 days of nonpayment and the borrower cannot use the collective settlement procedure again. Repayment terms are standardized by debt size and borrower category. Under general terms, debt of up to KZT 1 million carries a maximum monthly payment of KZT 84,000 over 12 months, while debt of KZT 5 million to KZT 7 million carries a maximum monthly payment of KZT 117,000 over 60 months. For socially vulnerable borrowers and targeted social assistance recipients, the corresponding caps are KZT 56,000 over 18 months and KZT 84,000 over 84 months. Borrowers who remain unable to meet their obligations may consider applying for extrajudicial bankruptcy if they meet the conditions set out in Kazakhstan's law on restoring solvency and bankruptcy of citizens.

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