Mexico's National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF) published the results of its 2025 transparency supervision of 13 unregulated multiple-purpose financial companies (SOFOM E.N.R.) offering simple credit. After institutions were required to correct deficiencies, eight achieved a final score of 10 and three complied partially. The average score improved from 3.0 in the first stage to 8.8 at the end of the review. The two-stage exercise examined standard-form contracts, disclosure cover sheets, account statements, websites and, where relevant, advertising, and then assessed whether firms had remedied the issues identified. Main deficiencies included unclear or incomplete terms on early termination and advance payments, missing or inaccurate information on statement delivery, due dates and interest calculations, incorrect disclosure of ordinary and default interest rates, prohibited or inconsistently registered commissions, use of non-current registered contracts, incomplete amortization tables, and website omissions on required bureau information, product commissions and the Ministry of Finance non-authorization legend. The review did not assess pricing, total product cost or the suitability of any credit product. CONDUSEF said the corrections made during supervision do not exempt institutions from applicable sanctions or other measures and that it will continue its supervisory work on transparency and information quality.

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