In remarks at a Financial Literacy and Education Commission meeting, Comptroller of the Currency Jonathan Gould outlined the Office of the Comptroller of the Currency’s existing efforts to promote digital financial literacy and provide practical consumer education. He emphasized that consumers need to understand both the opportunities created by digital financial services and the growing risks from technology-enabled scams. The OCC provides bank-related information and assistance through HelpWithMyBank.gov, distributes educational materials to financial institutions and maintains a Financial Literacy Resource Directory. Gould also highlighted banks’ role in helping customers understand saving, responsible borrowing, investing and fraud prevention, with community banks contributing local knowledge and customer relationships.
Office of the Comptroller of the Currency2026-07-27
US Office of the Comptroller of the Currency highlights digital financial literacy and banks’ role in consumer education
The Office of the Comptroller of the Currency highlighted its existing digital financial literacy resources and the need to help consumers navigate technology-enabled financial services and scams. Comptroller Jonathan Gould also emphasized banks’ role in educating customers about saving, borrowing, investing and fraud prevention.