The Japan Financial Services Agency (FSA) has refreshed its consolidated information hub on the Noto Peninsula Earthquake, bringing together practical guidance for disaster victims and affected firms on access to financial services, debt and insurance support, and relevant regulatory measures. The update reiterates the availability of an FSA consultation dial for inquiries on which financial-institution contact point to use and for consultations on transactions, and it compiles the latest operational status of branches and ATMs in disaster-affected areas and arrangements such as holiday consultation desks. It directs individuals struggling with mortgage and other loan repayments to the Guidelines for Debt Consolidation of Victims of Natural Disasters, references joint requests to financial institutions to ensure thorough financial support for affected business operators, and provides pointers on life and non-life insurance inquiries, including simplified claims handling where a municipal disaster certificate is generally not required. It also notes temporary flexibility for account opening where standard identity verification is difficult for victims, and an exemption from transaction confirmation for donation-related remittances of JPY 2 million or less, alongside warnings on fraud and malicious solicitations. The FSA said it will update the information as needed and will continue distributing updates via its official X account.
Japan Financial Services Agency2026-02-24
Japan Financial Services Agency updates Noto Peninsula Earthquake support information including consultation dial and JPY 2 million donation transfer verification relief
The Japan Financial Services Agency updated its hub on the Noto Peninsula Earthquake, providing guidance on financial services, debt, and insurance support for victims and affected firms. Updates include financial branch operations, debt consolidation guidelines, and simplified insurance claims. Temporary measures offer flexibility in account opening and exemptions for donation-related remittances under JPY 2 million.