The Chile Financial Market Commission (CMF) published first-half 2025 statistics on motor vehicle repair times for claims covered by supervised general insurance companies, reporting an average of 55 days from claim filing to the vehicle being available for pickup, unchanged from the second half of 2024. The figures are submitted biannually under Circular Letter No. 2,236 and can be compared through the CMF’s website platform. In January–June 2025, 82,697 insured vehicles had accidents, up 2.5% from the prior half-year, within a total insured vehicle universe of 2,194,573 (a new high). The average time from claim filing to the vehicle entering a workshop was 31 days, higher than in the second half of 2024, while repair times varied across insurers and depended on damage severity. The reported service network comprised 4,488 insurer-workshop agreements, with 32.7% located in the Metropolitan Region, noting that one workshop may hold agreements with multiple insurers.
Chile Financial Market Commission 2025-10-20
Chile Financial Market Commission reports H1 2025 motor vehicle claim repair times with average unchanged at 55 days
The Chile Financial Market Commission (CMF) released first-half 2025 statistics on motor vehicle repair times for claims covered by general insurance companies, showing an average of 55 days from claim filing to vehicle pickup, consistent with the previous period. The report noted a 2.5% increase in insured vehicle accidents compared to the prior half-year, with repair times varying by insurer and damage severity. The service network included 4,488 insurer-workshop agreements, with 32.7% in the Metropolitan Region.