In an open dialogue at the 15th CFA Society Egypt conference, the Chair of the Egypt Financial Regulatory Authority, Mohamed Farid, set out a “proactive regulator” roadmap that emphasises integrated supervision across non-banking financial activities and a technology-led operating model to meet changing customer behaviour. He framed the current policy alignment across capital markets, mortgage finance and insurance as delivering the authority’s founding objective of integrating non-banking financial products and services. Farid linked the integration agenda to earlier efforts to improve coordination among non-banking regulators and described a shift away from traditional, branch-based engagement to reduce customer acquisition costs and broaden access through “democratisation of investment and insurance”. He highlighted the authority’s use of technology, including electronic know-your-customer (E-KYC), and described the FRA as a technical hub with direct connectivity to the Civil Status Organization, the National Telecom Regulatory Authority, and Public Prosecution lists of individuals barred from disposing of assets. Digitalisation combined with “strict supervisory protection” was also described as enabling a digital record for each electronic contract to support trust and provide a reference for courts in disputes. As indicators of market take-up, he cited growth in annual new stock exchange participants from an average of about 25,000 investors to around 270,000–300,000 in recent years, and gold investment funds exceeding 350,000 investors, with typical ticket sizes of around EGP 7,000–8,000; he also stressed human capital quality, succession planning, and financial literacy as core enablers of sustainable institutional performance.

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