Moldova's National Commission for Financial Markets (CNPF), together with the Ministry of Finance, ran information sessions for financial sector participants on the new obligations of creditors towards consumer debtors under Law No. 189/2025 on the protection of consumers of financial services. The briefings focused on practical implementation and highlighted that, from 1 January 2026, the CNPF’s remit will extend to loan contracts and savings deposits concluded with members of savings and loan associations who have consumer status. The first session brought together banks and non-bank credit organisations and covered transparency in the credit process, assessment of consumers’ creditworthiness, and clear communication of costs and contractual obligations. Legislative changes highlighted included bringing guarantors within the scope of credit consumer protections, requiring creditors to have internal policies for reasonable debt restructuring, strengthening application of limits on credit costs and penalties, introducing “control purchase” style checks to detect potential unfair practices, and providing clearer sanctions while extending protections to additional consumer segments. The extension of the CNPF’s competences to the savings and loan association segment is scheduled to apply from 1 January 2026.
National Commission for Financial Markets 2025-10-15
Moldova's National Commission for Financial Markets holds industry briefings on new creditor duties and confirms consumer protection oversight will extend to savings and loan associations from 1 January 2026
Moldova's National Commission for Financial Markets, with the Ministry of Finance, held sessions on new creditor obligations under Law No. 189/2025 for consumer protection in financial services. Key changes include extending protections to guarantors, mandating internal debt restructuring policies, and enhancing credit cost limits and penalties. The CNPF's authority will expand to cover savings and loan associations from 1 January 2026.