The Banking Agency of the Federation of Bosnia and Herzegovina has published a handbook for citizens titled “Electronic and digital financial services”, intended to support financial literacy and provide practical guidance on the safe and responsible use of digital financial services, and has made it available on its website under the Ombudsman Publications section.
Banking Agency of the Federation of Bosnia and Herzegovina 2026-03-26
Banking Agency of the Federation of Bosnia and Herzegovina publishes citizen handbook on electronic and digital financial services
The Banking Agency of the Federation of Bosnia and Herzegovina released a handbook titled “Electronic and digital financial services” to enhance financial literacy and guide citizens on the safe use of digital financial services. The handbook is accessible on the agency's website under the Ombudsman Publications section.