The Insurance and Private Pension Regulation and Supervision Agency of Türkiye issued a circular clarifying when material damage claims under motor own-damage insurance and compulsory motor vehicle liability insurance may proceed to the Insurance Arbitration Commission while the appraisal process remains incomplete. An unfinished appraisal does not constitute a partial or full rejection of the claim, or a dispute over whether the insurer’s response satisfies the claim, in specified circumstances. This treatment applies where the insurer documents through the Insurance Information and Monitoring Center’s systems that it appointed an appraiser within the applicable statutory period and that the report could not be completed because of factors not attributable to the insurer. The clarification operates within the existing framework requiring claimants to first apply to the insurer and establish an adverse outcome or the insurer’s failure to respond within the prescribed period before seeking arbitration.
Insurance and Private Pension Regulation and Supervision Agency of Türkiye2026-08-07
Insurance and Private Pension Regulation and Supervision Agency of Türkiye clarifies arbitration eligibility for motor claims with incomplete appraisals
Türkiye’s insurance regulator clarified arbitration eligibility for motor claims where the appraisal process remains incomplete. No rejection or dispute is deemed to exist if the insurer appointed an appraiser on time and documents that the report was delayed for reasons not attributable to it.