National Bank of Serbia sets expectations for banks to offer discounted RSD loans to low-income employees and pensioners by 15 September 2025

In an “It is useful to know” segment, the National Bank of Serbia outlined supervisory expectations for banks to adjust lending terms to facilitate access to credit for certain categories of citizens, particularly lower-income clients. Following an analysis of conditions for cash, consumer and housing loans, banks are expected to include special loan products in their offers for employees with regular monthly income up to RSD 100,000 and for pensioners. For cash and consumer loans in RSD up to RSD 1,000,000, the special products are to carry an interest rate 3 percentage points below the bank’s average nominal rate for these loans to date, with an interest-rate floor of 7.5%. Refinancing loans in RSD for cash and consumer loans at the same bank have no amount limit and are to be priced 3 percentage points below the bank’s average nominal rate for cash loans, also with a 7.5% floor. For pensioners with life insurance, special cash loans up to RSD 1,000,000 and refinancing loans at the same bank are to be priced 3 percentage points below the bank’s average nominal rate for these cash loans, with a 10.5% floor. Banks offering housing loans are also expected to add a product for the purchase of a first residential property for employees earning up to RSD 100,000, priced up to 0.5 percentage points below the average nominal rate in their standard housing-loan offers. Across all these products, banks are not to charge a loan application processing fee, and the products are to remain available for at least 12 months. The products are expected to be included in banks’ offers by 15 September 2025, and citizens are directed to banks’ websites for the specific terms of individual offers.