The Tanzania Insurance Regulatory Authority (TIRA) held a special meeting in Zanzibar to gather views and recommendations from insurance sector stakeholders on improving insurance services in Tanzania. At the forum, Deputy Commissioner Khadija Issa Said highlighted insurance as a key tool for protection against disasters and called for stronger public education on its importance. She urged insurers to increase transparency and integrity, particularly in handling customer claims, and to pay compensation on time and fairly to build public trust. Participants raised operational challenges and emphasised the need for insurance education, including on how to track claims, with a range of insurance providers present to respond to customer queries, including Bumaco, Icealion, Zanzibar Insurance Corporation, Milembe, Heritage, CRDB, Tanzindia and Jubilee, as well as a representative of Mtawanyo Insurance Company Grandree.
Tanzania Insurance Regulatory Authority 2025-02-22
Tanzania Insurance Regulatory Authority convenes Zanzibar stakeholder forum to improve insurance services and claims handling
The Tanzania Insurance Regulatory Authority held a meeting in Zanzibar to gather stakeholder input on improving insurance services. Deputy Commissioner Khadija Issa Said stressed the importance of insurance for disaster protection and advocated for transparency and timely compensation to build public trust. Stakeholders discussed operational challenges and the need for better insurance education, with various providers present to address customer queries.