The China Banking and Insurance Regulatory Commission held supervisory talks with the operating institutions of five platforms over issues in their internet loan-assistance activities. The interviews set out conduct expectations for platforms working with financial institutions to originate lending and to strengthen protection of financial consumers. Platforms were required to standardise marketing and promotional practices, clearly disclose loan interest and fee information, comply strictly with personal information protection rules, conduct debt collection lawfully and in compliance, and improve customer complaint handling mechanisms. The platforms named were Fenqile, Qifu Jietiao, Niwodai Loan, Yixianghua and Xinyongfei.

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