National Bank of Moldova holds IFC-backed workshop to guide eKYC implementation under Regulation 281/2024

The National Bank of Moldova, in partnership with the International Finance Corporation, held an online workshop to support the rollout of electronic know-your-customer (eKYC) in Moldova in line with the requirements of National Bank of Moldova Regulation No. 281/2024 on electronic customer identification and identity verification. The session brought together around 140 representatives of financial institutions, with a focus on compliance, anti-money laundering, digital transformation and digital onboarding specialists. It detailed regulatory expectations on firms’ internal policies, control mechanisms and the prior notification obligations for information system solutions submitted to the National Bank of Moldova, and addressed practical implementation challenges including the content of notifications and examples of acceptable documentation to evidence that technology solutions meet international standards. An International Finance Corporation expert also shared international implementation examples and highlighted recent Financial Action Task Force standard changes on non-face-to-face identification, including process governance, identity validation and technical audits, alongside the need for ongoing monitoring of customer relationships in digital channels. The workshop concluded with a Q&A session on practical application and interpretation of the eKYC requirements, and the National Bank of Moldova reiterated that it will provide methodological guidance to support compliant implementation.