The Portuguese Insurance and Pension Funds Supervisory Authority has launched a consumer survey to assess whether the protection, benefits and services provided by insurers represent value relative to the price paid and meet policyholders’ needs and expectations. The responses will inform the authority’s understanding of consumer experiences and help identify issues that may require supervisory attention. Findings will be presented at the first Insurance Consumer Forum on Nov. 20.
Portuguese Insurance and Pension Funds Supervisory Authority launches consumer survey on value provided by insurance
The Portuguese Insurance and Pension Funds Supervisory Authority has launched a survey on whether insurance products and services provide value and meet consumer needs. The findings will help identify areas for supervisory attention and will be presented at the first Insurance Consumer Forum on Nov. 20.