The National Banking and Insurance Commission of Honduras has approved the implementation of the SIGER complaints management system for supervised institutions. The measure is intended to strengthen the commission's internal handling of complaint procedures by simplifying, integrating, automating and improving the traceability of the case files it administers. SIGER will be enabled from 1 August 2026. External users, including individuals, legal entities and their legal representatives, will need to complete the relevant registration and authorization process when accessing the system for the first time. User guides will be made available in the complaints management section of the commission's website.

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