The Bank of Mauritius has published responses to bidder queries on its request for proposals for the supply, installation and configuration of a mobile application for financial literacy. The clarifications confirm that the Bank will provide and approve the financial literacy content, that no migration of existing or legacy learning content is required, and that bids must propose an English-language solution at minimum while supporting multilingual capability if required. On the functional and technical side, bidders must provide the ATM locator feature and map integration, while the Bank will clarify the source and maintenance of ATM location data during implementation. The proposed solution must include a configurable maker-checker workflow for content governance, with review and approval before publication and the same principle applying to chatbot knowledge-base content managed through the administrative portal. Compliance with applicable laws and regulations in Mauritius is mandatory, including data protection requirements, alongside the Bank's security, confidentiality, cloud hosting and data governance requirements, with clear disclosure of data centre location and the data residency model. Bidders are responsible for proposing the cloud hosting environment, backup and disaster recovery design, and scalability assumptions, including concurrent user and chatbot interaction capacity. A comprehensive vulnerability assessment and penetration testing exercise must be carried out by an independent third party before go-live at the bidder's cost. The Bank also confirmed several commercial and eligibility conditions. The minimum annual turnover of MUR 15 million for each of the previous three financial years and audited financial statements remain mandatory eligibility criteria and must be met by the standalone bidding entity rather than through group accounts. Prices must be quoted in Mauritian Rupees and include customs duties, value-added tax and other applicable taxes. For contracts exceeding one year, the 10% price variation cap applies to the original contract price, and the final 10% payment will be released three months after commissioning based on successful installation, configuration, testing, training, signed commissioning documents and the absence of material unresolved defects preventing intended use.
Bank of Mauritius2026-06-22
Bank of Mauritius clarifies scope cloud hosting and MUR 15 million eligibility for financial literacy app tender
The Bank of Mauritius has issued clarifications on its financial literacy mobile app tender, confirming that it will provide the content, that no legacy content migration is required, and that bids must propose an English-language solution at minimum. Bidders must propose the cloud hosting, governance, resilience and scalability model, while meeting Mauritian legal requirements and the Bank's security and data governance conditions. The Bank also kept the mandatory eligibility test of MUR 15 million annual turnover for each of the previous three years for the standalone bidder.