The Botswana Non-Bank Financial Institutions Regulatory Authority is seeking a Complaints and Enquiries Officer to manage and resolve consumer complaints and enquiries and support its consumer education and communications programs. The role requires at least an advanced diploma in a relevant field, customer care certification and three to four years of similar experience, alongside knowledge of consumer protection frameworks and financial services regulation. Applications close at 5 p.m. on Sept. 5, 2026.
2026-08-28Botswana Non-Bank Financial Institutions Regulatory Authority
Botswana Non-Bank Financial Institutions Regulatory Authority opens recruitment for Complaints and Enquiries Officer
The Botswana Non-Bank Financial Institutions Regulatory Authority is recruiting a Complaints and Enquiries Officer to handle consumer cases and support education and communications programs. Applicants need a relevant advanced diploma, customer care certification and three to four years of similar experience.