The Central Bank of the UAE and the World Bank Group have signed an agreement to strengthen cooperation on financial inclusion, financial literacy, financial consumer protection and financial dispute resolution. The agreement builds on existing cooperation between the two institutions and sets the framework for joint work in these areas. Priority areas discussed at a high-level meeting in Abu Dhabi included financial literacy and financial inclusion initiatives, digital fraud prevention principles, and stronger dispute resolution mechanisms for banking and insurance. The sides also discussed the second edition of the Regional Summit on Financial Health and Inclusion, which the Central Bank of the UAE is scheduled to host in Abu Dhabi in September 2026. In the announcement, the central bank said it is working with public and private sector partners to develop a National Financial Literacy Strategy aimed at improving financial literacy among individuals and businesses.
Central Bank of the UAE2026-06-12
Central Bank of the UAE signs World Bank Group agreement on financial inclusion consumer protection and dispute resolution
The Central Bank of the UAE and the World Bank Group signed an agreement to deepen cooperation on financial inclusion, financial literacy, consumer protection and financial dispute resolution. Priority work includes digital fraud prevention principles, stronger banking and insurance dispute resolution, and preparations for the Regional Summit on Financial Health and Inclusion in Abu Dhabi in September 2026. The central bank also said it is developing a National Financial Literacy Strategy with public and private sector partners.