The Central Bank of the UAE announced that it has signed an agreement with the World Bank Group to deepen cooperation on financial inclusion, financial literacy, financial consumer protection and financial dispute resolution. The update frames the deal as part of the two institutions’ ongoing cooperation and positions it around practical work to improve consumer outcomes and access to financial services. Priority areas discussed at a high-level meeting in Abu Dhabi included financial literacy and inclusion initiatives, principles for preventing digital fraud, and stronger banking and insurance dispute resolution mechanisms. The announcement also linked the partnership to the Central Bank of the UAE’s work with public and private sector partners on a National Financial Literacy Strategy for individuals and businesses. The two sides also discussed the second edition of the Regional Summit on Financial Health and Inclusion, which the Central Bank of the UAE is scheduled to organize in Abu Dhabi in September 2026.
Central Bank of the UAE2026-06-12
Central Bank of the UAE signs World Bank Group agreement on financial inclusion consumer protection and dispute resolution
The Central Bank of the UAE has signed an agreement with the World Bank Group to expand cooperation on financial inclusion, financial literacy, consumer protection and financial dispute resolution. The work will cover inclusion initiatives, digital fraud prevention principles and stronger banking and insurance dispute resolution mechanisms. The partnership also sits alongside preparations for the Regional Summit on Financial Health and Inclusion in Abu Dhabi in September 2026.