The Financial Superintendence of Colombia will provide in-person assistance from Sept. 8 to 11, 2026, to communities affected by the Aug. 10 earthquake. Service points in Cali, Pereira, Manizales, Quibdó and Armenia will operate continuously from 8 a.m. to 5 p.m. The assistance will cover the identification and filing of petitions, complaints and claims. Affected consumers can also obtain guidance on cases eligible for expedited complaint handling, their rights, applicable financial measures and available service channels.
2026-09-07Superintendencia Financiera de Colombia
Financial Superintendence of Colombia offers support to communities affected by the Aug 10 earthquake
The Financial Superintendence of Colombia will provide in-person assistance from Sept. 8 to 11, 2026, to communities affected by the Aug. 10 earthquake. Support will include filing petitions and complaints, expedited case guidance and information on consumer rights, financial measures and available channels.