The Reserve Bank of India has expanded the scope of the Reserve Bank Integrated Ombudsman Scheme, 2021 by treating State Co-operative Banks and Central Co-operative Banks as “Regulated Entities” for the purposes of the scheme. The change takes effect from 1 November 2025. State Co-operative Banks and Central Co-operative Banks will be covered by the scheme, except to the extent the scheme specifically excludes them. RBI also set out the updated coverage list, which includes all commercial banks, regional rural banks, state and central co-operative banks, and scheduled and non-scheduled primary (urban) co-operative banks with deposits of INR 50 crore and above, as well as non-banking financial companies (excluding housing finance companies) that are deposit-taking or have a customer interface and have assets of INR 100 crore and above, along with system participants as defined under the scheme and credit information companies.
Reserve Bank of India 2025-10-07
Reserve Bank of India extends the Integrated Ombudsman Scheme to State and Central Co-operative Banks from 1 November 2025
The Reserve Bank of India has expanded the Reserve Bank Integrated Ombudsman Scheme, 2021 to include State and Central Co-operative Banks as "Regulated Entities" effective 1 November 2025. The updated list now covers all commercial banks, regional rural banks, state and central co-operative banks, scheduled and non-scheduled primary (urban) co-operative banks with deposits of INR 50 crore and above, and non-banking financial companies with a customer interface and assets of INR 100 crore and above, excluding housing finance companies.