The Thailand Office of Insurance Commission (OIC) has unveiled the development of an Onsite Examination System (OES) that will digitise the end-to-end examination process for life and non-life insurers and embed technology, including AI, into risk-based supervision. The OES is designed to support structured, in-depth risk analysis for examination planning, overall risk assessment, and follow-up on remediation actions, including the application of intervention measures. It operates through a centralized data platform linking OIC units and the insurance sector with secure shared access, enabling insurers to complete online risk assessment and compliance questionnaires while allowing supervisors to use connected datasets to target examinations and track risk issues and corrective actions in real time. The system also incorporates AI to read reports and analyse forms, each insurer’s “Top 10 Risks,” business information, and examination results to identify potential risk signals earlier. OIC indicated that the OES is expected to begin live operations in 2026 (B.E. 2569), and that insurers should prepare their data management, system connectivity, and staff capabilities to support the digital examination workflow.
Thailand Office of Insurance Commission 2025-09-19
Thailand Office of Insurance Commission launches AI-enabled Onsite Examination System to digitise insurer onsite examinations
The Thailand Office of Insurance Commission (OIC) announced the development of an Onsite Examination System (OES) to digitize the examination process for insurers, incorporating AI for risk-based supervision. The OES will facilitate structured risk analysis, centralized data sharing, and real-time tracking of risk issues and corrective actions. It is expected to be operational in 2026, with insurers advised to enhance data management and connectivity.