The Financial Supervisory Service (FSS) convened its annual FSS SPEAKS 2026 forum with foreign financial companies and used the event to outline a shift toward consumer-centred supervision. In opening remarks, Governor Lee Chanjin positioned financial consumer protection as the FSS’s core value for 2026 and the basis for its supervisory and inspection work, citing heightened uncertainty in economic and financial conditions. The agenda described includes building a comprehensive, multidirectional supervisory framework to detect and manage grave risks in advance, alongside overhauling dispute settlement standards to strengthen both preventive and remedial consumer protection. The FSS also linked consumer protection to the soundness of financial companies and capital-market transparency, flagging work to manage the quality of business and household debt, refocus supervisory frameworks on key risks by sector, and intensify capital-markets oversight by increasing and concentrating inspection, examination and special judicial police capacity. Additional priorities covered expanding consumer-protection efforts to support stable wealth-building, working toward inclusion in the MSCI Developed Markets Index, diversifying exchange-traded fund products, and strengthening IT risk management to support a safe digital transaction environment and prevent electronic financial incidents. The forum featured remarks from the Chinese and Indian ambassadors, market and compliance perspectives from Barclays and United Overseas Bank, and FSS presentations on 2026 supervision, examination and consumer-centric direction. The FSS said it will reflect foreign companies’ comments and recommendations in its supervision and examination tasks and facilitate regular market communication.