The Central Bank of the UAE has signed an agreement with the World Bank Group to deepen cooperation on financial inclusion, financial literacy, financial consumer protection and financial dispute resolution. The agreement extends the two sides' existing cooperation and focuses on measures aimed at improving financial capability and consumer outcomes. Priority areas discussed alongside the signing include financial literacy and inclusion initiatives, digital fraud prevention principles, and stronger mechanisms for resolving banking and insurance disputes. The cooperation also covers the second edition of the Regional Summit on Financial Health and Inclusion, which the Central Bank of the UAE is scheduled to organize in Abu Dhabi in September 2026. In the context of the announcement, the central bank also said it is working with public and private sector partners to develop a National Financial Literacy Strategy for individuals and businesses.
Central Bank of the UAE2026-06-12
Central Bank of the UAE signs World Bank Group cooperation agreement on financial inclusion and consumer protection
The Central Bank of the UAE signed a cooperation agreement with the World Bank Group covering financial inclusion, financial literacy, consumer protection and financial dispute resolution. The work will include digital fraud prevention principles, stronger banking and insurance dispute resolution mechanisms, and cooperation around a regional summit in Abu Dhabi in September 2026.