The Federal Reserve Bank of Kansas City has selected First Vice President and Chief Operating Officer Kim Robbins as chief payments executive of Federal Reserve Financial Services, effective Nov. 16. She will lead the Federal Reserve’s nationwide portfolio of retail, wholesale, securities and instant payment services, succeeding Mark Gould following his retirement announcement. Robbins has served in her current Kansas City Fed roles since 2024 and previously held senior positions in Federal Reserve Financial Services, including chief of enterprise services and the first chief administrative officer of the FedNow Service. The Kansas City Fed has launched a search for her successor as first vice president and chief operating officer. The appointment will be made by the bank’s Class B and C directors, subject to approval by the Federal Reserve Board of Governors.
Federal Reserve Bank of Kansas City selects Kim Robbins as Federal Reserve Financial Services chief payments executive
The Federal Reserve Bank of Kansas City has selected Kim Robbins as chief payments executive of Federal Reserve Financial Services, effective Nov. 16. She will oversee the Federal Reserve’s retail, wholesale, securities and instant payment services, while the bank searches for her successor as first vice president and chief operating officer.