The French Financial Markets Authority published the July 2026 issue of its Savings Observatory letter setting out the main findings from its 2025 risk-averse and risk-seeking mystery shopping campaign in bank branches, reporting results that were weaker than in the previous campaign and, while better at the subscription stage, still not fully compliant, with the exercise also examining how savers behave when subscribing in contact with an adviser.
France Autorite des marches financiers2026-07-09
French Financial Markets Authority reports weaker 2025 bank branch mystery shopping results that remain noncompliant
The French Financial Markets Authority said its 2025 risk-averse and risk-seeking mystery shopping campaign in bank branches produced weaker results than the previous exercise. Subscription-stage results were better but still not fully compliant, and the review also looked at savers’ subscription behavior when dealing with an adviser.