Thailand’s Office of Insurance Commission conducted an on-site visit in Songkhla and convened insurers to track flooding impacts and align urgent measures aimed at speeding up indemnity payments and improving assistance for affected policyholders. Actions discussed included accelerating claims settlement, increasing proactive damage assessment teams, producing daily progress updates, and temporarily easing certain documentation submissions or procedural steps to make it easier for claimants to access benefits. The Secretary-General instructed OIC Region 9 (Songkhla) to coordinate closely with insurers and relevant agencies, and ordered the establishment of local insurance service points while officials met affected residents and businesses to gather issues related to claims and provide guidance on policy entitlements.
Thailand Office of Insurance Commission 2025-12-07
Thailand Office of Insurance Commission directs insurers to accelerate flood claim payouts and deploy emergency support measures in Songkhla
Thailand’s Office of Insurance Commission conducted an on-site visit in Songkhla to address flooding impacts and expedite indemnity payments for affected policyholders. Measures include accelerating claims settlement, enhancing damage assessment, and easing documentation requirements. The Secretary-General instructed OIC Region 9 to coordinate with insurers and establish local service points to assist residents and businesses.