The Hong Kong Monetary Authority (HKMA) issued an alert about fraudulent websites and internet banking login screens related to The Bank of East Asia, Limited, following a bank press release on the issue that has been reported to the HKMA. The HKMA reminded the public that banks will not send SMS or emails with embedded hyperlinks directing customers to banks’ websites to carry out transactions, and will not request sensitive personal information such as login passwords or One-Time Passwords by phone, email or SMS, including via embedded hyperlinks. Individuals who provided personal information or conducted transactions through the fraudulent sites or screens are advised to contact the bank using the contact information in the bank’s press release and report the matter to the Police via the Crime Wing Information Centre of the Hong Kong Police Force.
Hong Kong Monetary Authority 2025-04-23
Hong Kong Monetary Authority warns public about fraudulent Bank of East Asia websites and internet banking login screens
The Hong Kong Monetary Authority (HKMA) issued an alert regarding fraudulent websites and internet banking login screens linked to The Bank of East Asia, Limited. The HKMA emphasized that banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information through such means. Affected individuals should contact the bank and report to the Police.