The Central Bank of the Republic of Azerbaijan hosted a training session for media representatives on the Central Bank’s role in protecting financial services consumers’ rights, focusing on how consumer protection work is organised and how citizens’ applications are handled. The session covered the legal and institutional framework for consumer rights protection, mechanisms for reviewing written and oral applications, and approaches to improving information accessibility. Media participants were also taken through practical examples and the process for managing citizens’ appeals, with time allocated for questions and answers. The event was held as part of Azerbaijan’s annual Human Rights Month (18 May–18 June).
Central Bank of the Republic of Azerbaijan 2025-06-19
Central Bank of the Republic of Azerbaijan holds media training on protecting financial services consumers’ rights
The Central Bank of the Republic of Azerbaijan conducted a training session for media on its role in protecting financial services consumers' rights, focusing on consumer protection organization and application handling. The session included discussions on the legal framework, application review mechanisms, and information accessibility, with practical examples and a Q&A segment. This event was part of Azerbaijan’s annual Human Rights Month.