The Financial Consumer Agency of Canada has published its Strategic Plan for 2026–2029, setting three priorities for its work in the financial sector. The plan focuses on protecting financial consumers and merchants, helping Canadians become more financially literate and resilient, and advancing consumer interests in a fast-changing and competitive marketplace. The strategy is built on three delivery capabilities: stronger data and technology, partnerships across the financial ecosystem, and a diverse, skilled and adaptable workforce. It also frames consumer protection, resilience and public confidence as a shared responsibility across the financial ecosystem, with collaboration needed to address emerging risks.
Financial Consumer Agency of Canada2026-04-01
Financial Consumer Agency of Canada publishes 2026–2029 strategic plan centred on consumer protection literacy and market interests
The Financial Consumer Agency of Canada has published its Strategic Plan for 2026–2029, setting three priorities: protecting financial consumers and merchants, improving financial literacy and resilience, and advancing consumer interests in a fast-changing marketplace. The plan is underpinned by stronger data and technology, ecosystem partnerships, and a diverse, adaptable workforce, and positions consumer protection, resilience and public confidence as shared responsibilities across the ecosystem.