The Basel Committee on Banking Supervision has published a report setting out observed information and communication technology risk management practices across jurisdictions for handling non-malicious ICT incidents at banks. The report places ICT within operational risk management and operational resilience, focusing on incidents that affect the delivery of critical operations and services. The range of practices report identifies, describes and compares bank practices alongside regulatory and supervisory approaches across jurisdictions. It complements the Committee's earlier cyber resilience work by concentrating on non-malicious ICT incidents rather than malicious cyber events, and is intended to provide reference points that banks and supervisory authorities can use to adapt ICT risk management arrangements to their own circumstances. The Committee will continue to monitor developments in the digitalisation of finance and financial technology from a prudential perspective and exchange supervisory insights, including on artificial intelligence models and the implications for banks' cyber security.