The Japan Financial Services Agency announced that it will close its Consultation Desk for Cross-Border Payment Agency on 1 June 2026, when the amended Payment Services Act takes effect. Businesses seeking individual consultations on cross-border payment services will instead need to contact their nearest Finance Bureau or Finance Office. The agency also pointed firms with broader financial and related fintech questions to its centralized FinTech Support Desk. The consultation desk had operated since the June 2025 promulgation of the amendment to the Payment Services Act and had received inquiries from firms considering entry into cross-border payment services. The consultations and opinions gathered through the desk were used as reference material in drafting the Cabinet Office Ordinance that sets out specific acts exempt from the scope of the regulations.
Japan Financial Services Agency2026-05-22
Japan Financial Services Agency to close Cross-Border Payment Agency consultation desk from 1 June 2026
The Japan Financial Services Agency will close its Consultation Desk for Cross-Border Payment Agency on 1 June 2026, when the amended Payment Services Act takes effect, and will redirect firms to local Finance Bureaus or Finance Offices for individual consultations. The agency also referred firms with broader financial and fintech questions to its FinTech Support Desk, noting that feedback from the consultation desk informed the Cabinet Office Ordinance on exempted acts.